Frequently Asked Questions

Yes. All new dogs must complete a behaviour & temperament assessment before attending daycare. This ensures the safety and comfort for all dogs in our care.

Yes. All dogs must be fully vaccinated to attend daycare. This protects not only your dog, but all others that attend our daycare.

Yes. We encourage owners to book a tour so you can see our facilities and meet the team. We will show you all areas of our daycare.

An indoor daycare environment provides a safe, secure, and temperature-controlled space for your dog. Our indoor facility allows for consistently clean play areas and carefully managed group interactions, making it especially beneficial during the summer and winter months when outdoor conditions can be uncomfortable.

In summer, our climate-controlled daycare offers a cool, comfortable environment where dogs can play freely without the increased risk of heat exhaustion. During winter, our indoor play areas keep dogs warm, dry, and happy away from rain, snow, and mud.

Most importantly, your dog won’t be coming home dirty and wet. No muddy paws in your car, no lingering smells, and no need to give your dog a bath after a long day at work.

Yes, we offer pick-up and drop-off services for an additional fee. Please contact us for more information.

Bookings can be made via our booking app (for registered clients). You must first complete a meet & greet before getting full access to book your daycare.

We require 48-hour notice for cancellations for a full refund.

Absolutely! We are fully licensed by North Yorkshire Council & fully insured. We always advise anyone to check that any daycare, dog walkers etc are all insured, and where necessary licensed. By using an unlicensed daycare or boarding facility you are putting your dog at risk as no checks have been made to ensure the right protocols, policies or practices are put in place.